Refund & Return Policy
Returns, Exchanges & Refunds
At LAMAR, customer satisfaction is important to us. Please review the following return, exchange and refund conditions before submitting a request.
7-Day Return Policy
You may request a return within 7 days of receiving your order.
Return Conditions
To qualify for a return, the item must be unworn, unused and unwashed, with all original tags attached and in its original packaging. Proof of purchase or the order number is required.
Damaged or Wrong Product
If you receive a damaged, defective or incorrect item, contact us within 48 hours of delivery and provide clear photos of the product and packaging.
Items We Cannot Accept
Sale items, gift cards, washed or used products, items without original tags and products damaged after delivery cannot be returned.
Exchange Policy
Exchanges may be requested within 7 days for size issues, defective products or incorrect items, subject to stock availability.
Refund Timeline
Once the returned item is received and inspected, we will notify you regarding approval. Approved refunds are processed within 7–10 business days through the original payment method or another mutually agreed method.
Start a Return
Email us at info@lamar.pk with your order number, reason for return and relevant photos. Do not send any item back before receiving return instructions from our team.