HELP CENTER
Frequently Asked Questions
Find quick answers about orders, shipping, returns, payments and shopping with LAMAR.
COMMON QUESTIONS
How Can We Help?
Find answers about orders, shipping, payments, exchanges and shopping with LAMAR.
Orders
Browse your preferred LAMAR outfit, select the available size and quantity, then add it to your cart and proceed to checkout.
Order changes or cancellations may be requested before dispatch. Contact us as soon as possible at info@lamar.pk with your order number.
You will receive an order confirmation by email, SMS or WhatsApp using the contact details provided at checkout.
Shipping
Delivery usually takes 2–4 business days in major cities and 3–7 business days in other areas of Pakistan.
Standard shipping is Rs. 250. Free shipping is available on orders above Rs. 5,000.
Once your order is dispatched, tracking details will be shared by email or SMS where available.
Payments
Yes, Cash on Delivery is available across Pakistan.
Available payment options will be displayed at checkout. Cash on Delivery is currently available.
Returns and Exchanges
You may request a return within 7 days of receiving your order, provided the item is unused, unworn, unwashed and has all original tags attached.
Size exchanges are subject to stock availability and must be requested within 7 days of delivery.
Contact us within 48 hours of delivery with clear photos of the product and packaging so our team can assist you.
Products
We make every effort to display colors accurately, but slight variations may occur due to lighting, photography and screen settings.
Please refer to the size guide available on the product page. If you need help, contact our support team before placing your order.
Customer Support
You can email us at info@lamar.pk or use the Contact Us page.
Our support hours are Monday to Saturday, 10:00 AM to 7:00 PM.
STILL NEED HELP?
Our Support Team Is Here for You
Couldn't find the answer you were looking for? Contact LAMAR and our team will be happy to assist you with orders, delivery, returns or product questions.